Privacy policy
This Privacy Policy will help you better understand how we collect, use, and share your personal information. If we change our privacy practices, we may update this privacy policy.
When you visit this website, place an order, register for the newsletter, ask us a question or participate in a competition or survey on this website, we ask you to provide your name, address, bank and/or payment details, among other things. Zola the label uses this data for the following purposes:
to provide and bill for our services;
to process your order and keep you informed of its progress; to provide you with information about the organisation, products and activities of Zola the label;
to provide information to third parties if they need it to do their work for Zola the label or due to legal obligations;
to answer any questions. If you are registered for the Zola the label membership, Zola the label also uses the data for the following purposes;
to create your Zola the label membership account so that you are eligible for free shipping;
to send you special offers and/or newsletters about the Zola the label membership by email, SMS and/or regular mail;
to link your email address to your favorite store from Zola the label;
to make offers that match your preferences and purchases.
Finally, we register information (including the IP address) for user statistics and to secure the website.
All data is processed by the data processing company Zola the label, Von Guerickestraat 94, 1097RC Amsterdam, The Netherlands. For the purposes set out in this Privacy Policy, all data may be exchanged within the Zola the label company, including the companies within and outside the EU and the subsidiaries of Zola the label that manage the Zola the label Webshops in your country. on behalf of Zola the label Your data may be stored on external servers to analyze purchase history for marketing purposes. Such third party companies will process and store your data as instructed by Zola the label. The analysis is used exclusively by Zola the label. Unless otherwise stated in this Privacy Policy, your data will not be made available to third parties.
Your rights
You have the right at any time to view your data as it is stored by Zola the label. If (part of) this data is incorrect, it is possible to request Zola the label to adjust, supplement, delete or shield that data. Send your request to customercare@zola-thelabel.com or by regular mail to: Zola the label, Von Guerickestraat 94, 1097RC Amsterdam, The Netherlands.
If you do not wish to receive marketing information about Zola the label, the organization or Zola the label's products, it is possible to send an email to: info@zola-thelabel.com
Cookies
Cookies are small pieces of data that are stored by that website in your web browser on your computer, mobile phone or other handheld device when you visit a website. Cookies are used to store your password and username, preferences or home pages, the status of your order on a website, personal settings or website tracking (e.g. targeted marketing). The information stored in a cookie can be read later, for example to tailor a page to your preferences or to log in automatically.
Use of cookies Cookies make it possible to make full use of the online shopping functions and personal functions on this website. We can also provide you with the best shopping experience because we collect information that is used to improve the usability and performance of this website. In addition, we use tracking pixels in our e-mail newsletters so that we can track how often people click through to our website.
Adjust your cookie settings and withdraw consent Most web browsers automatically accept cookies. Unless you have adjusted your browser settings to refuse cookies, cookies will be placed if you continue to use this website. By using and browsing this website you agree to the use of cookies as described in this cookie policy. If you do not agree to the placing of cookies or if you wish to withdraw your consent, it is possible to delete existing cookies from your browser and prevent new cookies from being placed by adjusting the settings of your browser. How this works depends on the browser you use. You can find this information about the following browsers here:
Google Chrome
Internet Explorer
Mozilla
Firefox
Safari
If you refuse cookies, you may not be able to make full use of all the features of our website. You can also set your browser to notify you when a cookie is placed on your computer. Please note that the website requires certain cookies to run.
Cookies used on this website Cookies on this website that do not require permission: Cookies that are essential, also known as 'strictly necessary' cookies, activate functions that allow you to use the website properly. They are only stored on your computer when you actually visit the website.
Cookies on this website that do require permission Cookies that are not absolutely legally essential to use this website, nevertheless have important functions. Without these cookies, certain elements that make our website easy to use will no longer be available. Settings such as language choices are no longer saved, so you will be asked again every time you open a new page. In addition, we no longer have a way to show you offers and other relevant information that is specially tailored to you.
Cookie categories used on this website Strictly necessary cookies: These cookies are essential for the operation of the website and are used by Zola the label for technical purposes, for example to keep track of your current shopping session and to enable you to complete an order. round up and pay. These are session cookies, which generally store information in the form of a session and are stored in your browser's temporary memory and are deleted when you close the web browser.
Performance cookies: These cookies collect information about how a website is used. They are used by Zola the label to collect statistical data on the number of visitors that come to the website via a link in an e-mail newsletter, in order to measure the success of newsletters; to collect statistical information about how visitors use this website, in order to improve the functioning of the website; and to measure the success of competitions and campaigns. These cookies are used exclusively to improve the performance of the website and therefore the user experience. These are permanent cookies that remain on your hard drive until they expire or you delete them.
Functional cookies: These cookies allow a website to store information that has already been provided (such as usernames, language choices and your location), so that it can offer you better and more personalized functions. They are used by Zola the label to distinguish you from other users of the website, so that Zola the label can personalize your shopping experience by making this website and the advertisements displayed on it better match your interests and so that the choices you make are remembered. (such as your username, language or country of residence) for when you return to this website. These are permanent cookies that remain on your hard drive until they expire or you delete them.
Marketing and retargeting cookies: These cookies are used to better match advertisements and other information to your interests. They are used by Zola the label to show you relevant offers outside the zola-thelabel.com website. Zola the label also uses cookies to fulfill contractual obligations to third parties, for example to pay a partner if you make a purchase on this website via a link from its website. These are permanent cookies that remain on your hard drive until they expire or you delete them.
First- and third-party cookies: Zola the label and external parties (third parties) use session cookies and persistent cookies on this website. Cookies placed by Zola the label are called first party cookies and are used for various purposes (as indicated in our detailed cookie overview here), for example to remember your username and the products in your shopping cart. Cookies placed by Zola the label are kept for as long as stated in our detailed cookie overview here or until you delete them. Cookies placed by Zola the label Amsterdam are called first-party cookies. They are used for various purposes, for example to remember your username and the items in your shopping cart. Cookies placed by a party other than Zola the label are called third-party cookies. These cookies can “follow” you for a longer period of time on different websites and on different devices, and on your different devices, such as telephone, laptop and tablet. These cookies do not collect any personal data that would allow the third party to identify you as an individual customer. The third parties that place these cookies may include suppliers who work with us to provide the website, companies who work with us in joint marketing programs and other parties. The privacy and cookie policies of those other companies apply to the use of cookies by other companies.
Social media plugins: Social media plugins are plugins that allow you to "share" content with friends on social networks, such as Facebook and Twitter or similar service providers. We have no control over the settings of these plugins. InstagramTwitterFacebookPinterestYouTubeGoogle
To better protect your data when you visit our website, social media plugins are integrated into our website using the so-called "double-click method". This method guarantees that when visiting a website with social media plugins, no connection is established with the servers of the social media providers. No connection is established until you activate the social media plugin and consent to the transfer of the data. The content of the social media plugin is transferred directly to your browser and embedded in the website. By embedding the social media plugin, social media providers receive information about which of our websites you have visited, even if you do not have a profile with the social media provider or are not logged in. This information is transferred directly to the servers of the social media providers, which are usually located and stored in the USA. If you use the social media plugins, for example by clicking the like button, the respective information is transmitted directly to the server of the social media provider and stored there. The information is also displayed on social media and is visible to your contacts.
Google Analytics (Website Analytics): Our website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to facilitate the analysis of your website usage. The information generated by the cookie about your website use is usually transferred to and stored by Google on servers in the United States. With the activation of the anonymization of the IP address on our website (see below). The full IP address is sent to and shortened by Google's servers in the US. Google uses this information to analyze for us how you use our website, to compile reports on website activities and to provide other services, such as Google Adwords and Google DoubleClick, to use in connection with the use of the website and the internet. . Google does not associate your IP address with other data held by Google.
Shopify newsletter: We send our e-mail newsletters with Shopify. Shopify newsletter will never use your name and e-mail address for its own purposes. At the bottom of every e-mail sent automatically via our website you will see the 'unsubscribe' link. You will then no longer receive our newsletter. Your personal data is stored securely by Shopify. Shopify newsletter uses cookies and other internet technologies that provide insight into whether e-mails are opened and read. Shopify newsletter reserves the right to use your data to further improve the service and to share information with third parties in this context.
Payment processors
We use the Mollie platform to handle (part of) the payments in our webshop.